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Privacy Policy

Our commitment to protecting your privacy

Baby´s Coffee LLC respects your right to privacy and is committed to protecting it. In our site, we give you opportunities to provide your name, address, email and other relevant information that we use to give you a more personalized shopping experience and to make ordering and reordering easier for you. We do not sell or trade customer information with others for use on their mailing lists.

The protection of your personal account information

When you place an order on our site, it is placed through a secure server. This server encrypts all information you input before it is sent. Once your personal information is received, we protect it against unauthorized use.

The use of cookies

Cookies are alphanumeric identifiers which collect anonymous browsing data that enables us to recognize your browser and provide convenience features such as the storing of items in your Shopping Cart and the personalization of content based on your preferences. You can learn how to de-activate cookies using the Help feature of your browser, but we recommend that you leave them turned on in order to enjoy all the value-added features of this website.

Customer Service

Thank you for visiting us online. We hope the frequently asked questions listed below will provide the information you are looking for. Should you have additional questions or comments, we would love to hear from you! Call us at (305)744.9866 or visit the Contact Us section for additional options.

Our representatives are available to promptly assist you Monday through Saturday from 6:30 AM to 8:00 PM CST and Sundays 7:00 AM to 5:00 PM CST. If you need assistance outside of these business hours, please leave a voicemail and a representative will contact you during the next business day

Security

How are my credit card and personal information entered online protected?

We are committed to protecting your privacy online. Please reference our privacy policy for details.

Typographical or Pricing Errors

What if there is a pricing error?

Baby´s Coffee LLC is not liable for pricing errors. If you place an order for a product that was incorrectly priced, we will cancel your order and credit you for any charges. In the event that we inadvertently ship an order based on a pricing error, we will issue a revised invoice to you for the correct price and contact you to obtain your authorization for the additional charge, or assist you with return of the product.

Registration & Passwords

Is it necessary to register online to purchase and what are the benefits of doing so?

In order to maximize the benefits of online shopping, creating a shopper registration is necessary. In addition to quick repeat ordering capabilities, your profile will allow us to customize special offers suited to your taste preferences.

How can I change my registration information, including password and e-mail?

Go to Login and log in using your current username or e-mail address and password. Update the applicable account information and select the "Save" button at the top of the page.

Ordering Process

How can I find a product to purchase?

Use the Product Search Box located to the right of our logo at the top of every page. Type in the name or any part of the name of the product you are trying to find, and click on the "Go" button. Items that contain your search word in their name or description will appear in the results. Select the link to the product page you would like and then click on the "Add to Cart" button.

How do I edit the items in my shopping cart?

To change or remove an individual item in your cart, update the quantity box to the appropriate number or 0 to delete and then select the blue "Update Cart" button.

How do I check out?

Once you have reviewed all of the items in your shopping cart and are ready to proceed to checkout, select the "Checkout Now" button at the bottom of the cart page. If you are not yet logged-in on the site, you will be prompted to do so. As a repeat visitor, simply enter your password and e-mail address. If you are a new visitor, you will be asked to create a new account. Once you are logged-in, please proceed through the checkout steps and when done, click on the "Purchase" button.

How can I tell if an order has been submitted successfully?

Once an order has been submitted successfully, you will see a confirmation screen with the order number and the order will be added to your order history. You will also receive an email confirmation of your order. If you are still not sure, please contact a customer service representative at (305) 744 - 9866 to look up the order for you.

How do I make changes to or cancel an order after it has been submitted?

Please call us at (305)744.9866 or This email address is being protected from spambots. You need JavaScript enabled to view it. us immediately and include your name, order number and telephone number. If the order has not already been processed for shipping, we will gladly make the change.

Payment Features

What methods of payment do you accept?

We currently accept Visa, MasterCard, Discover and American Express for online payment.

How do I know that my credit card information is secure?

We are committed to protecting your privacy online. Please reference our privacy policy for details.